NCV Business

A

Animal Production

Applied Accounting

Applied Policing

Art and Science of Teaching

B

Business Practice

C

Client Service and Human Relations

Community Oriented Primary Care

Consumer Behaviour

Contact Centre Operations

Criminal Justice Process

Criminal Justice Structures and Mandates

E

Early Childhood Development

Economic Environment

English First Additional Language

Entrepreneurship

F

Farm Planning and Mechanisation

Financial Management

Food Preparation

Freight Logistics

G

H

Hospitality Generics

Hospitality Services

Human and Social Development

I

Introduction to Governance

Introduction to Law

Introduction to Policing Practices

L

Law Procedures and Evidence

Learning Psychology

Life Orientation

Life Skills and Computer literacy

M

Management Practice

Marketing Communication

Multimedia Basics

Multimedia Content

Multimedia Services

N

New Venture Creation

O

Office Data Processing

Office Practice

Operations Management

P

Personal Assistance

Principles of Criminal Justice

Project Management

S

Science of Tourism

Sustainable Tourism in SA

Sustainable Tourism in SA and International Travel

Sustainable Tourism in SA and Regional Travel

T

The Human Body and Mind

The South African Health Care System

The South African Healthcare System

Theory of Policing Practice

Tourism Operations

Transport Economics

Transport Operations

W

Wholesale and Retail

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Contact Centre Operations

Contact Centre Operations

Prepare for your TVET Contact Centre Operations exams the smart way with our L2 to L4 past papers, memorandums, step-by-step solutions, and our interactive practice tests.

Past Papers

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Feb

QP

Contact Centre Operations L2 QP Feb 2026

Memo

Contact Centre Operations L2 Memo Feb 2026

Feb

QP

Contact Centre Operations L3 QP Feb 2026

Memo

Contact Centre Operations L3 Memo Feb 2026

Feb

QP

Contact Centre Operations L4 QP Feb 2026

Memo

Contact Centre Operations L4 Memo Feb 2026